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About us

Find out why processes, efficiency and productivity is our thing.

Meet Carina

Founder & ClickUp Vetted Consultant

Prior to founding Be.Smart Processes, Carina had a 20-year executive career as a General Manager at prestigious hospitality businesses in Brazil and the UK, as well as Processes, Continuous Improvement, and Strategy Director in global organisations across different sectors.

She has an MBA in Business Management, specializing in Project Management and Process Improvement - a certified PMI Project Management Professional, Agile, Prince2, and Lean Practitioner.

Through her successful career, she learned that shifting behaviours and improving performance do not happen by chance or overnight - it's the result of consistent and focused effort, a continuous improvement mindset and a strategic plan. So, consistency and a long-term approach are at the core of everything she does.

Her remarkable breath of experience combined with an approachable leadership style and genuine willingness to help businesses thrive are at the heart of all the services she offers through her business.​

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Be.Smart Processes is a Benessere Solution

Benessere Solutions Website

Driven by a genuine desire to help organisations become more successful and enjoyable places to work.

At Benessere, we help people and businesses balance their people, quality and profit results, boosting their performance, through solutions achored in emotional intelligence, online learning and process improvement.


Throughout my executive career, I've always been involved with setting up new processes, operations and projects, siding with business owners to help their people and organisations succeed.


Since launching my own business, I then had the amazing opportunity to seek the best productivity solutions to make the most of my own very precious time, but also to maximize the impact I could have with my clients, working with them on project, performance and process improvement initiatives.


Coming across ClickUp, after having worked with numerous other tools, I was immediately in love (no exaggeration!) with all the possibilities it presented to solve numerous issues I had, have had, and could see my clients struggling with. 

With combined expertise in Business Management, Operations, Process Improvement, and Project Management, we are best placed to advise and support you throughout the entire process. 

Carina Martins Nakama, Founder & Director

Company Vision


Unlock human capital in organisations through positive work environment, structured training and effective procecess.

Company Mission


Help organisations achieve wellbeing,

balancing positive Quality, People and Financial results.